Shi Flores is the Lead Customer Service Representative at Epstein Insurance, joining the team at its inception in 2023. With a career that began at State Farm as an auto insurance claims adjuster, Shi brings a wealth of industry experience and knowledge, outstanding customer service skills, and technical expertise to the team. She recently passed her Property and Casualty insurance test and is on her way to becoming licensed in AZ, further enhancing her ability to serve our clients with comprehensive and knowledgeable support.
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